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Answered By: Emily Campbell
Last Updated: Sep 07, 2023 Views: 972

To reset your password, you can do so yourself by selecting the "Forgot/Reset Password" link on the MyGiant login page. For further assistance, please contact Student Tech Support. If you are locked out of your MyGiant account, you must go to in person to specific offices on campus to have your password reset.

The steps are provided below for resetting your password:

  1. Go to mygiant.cos.edu
  2. Click the "Forgot/Reset Password" link
  3. Enter your Username (everything before the "@" sign in your COS email)
  4. Select "2 Challenge Answers" or One Time Passcode and click "Continue"
  5. For the 2 Challenge Answers, enter the last 4 digits of your social security number and your Banner ID with the @ symbol and select "Continue."
  6. You'll be asked to choose a new password. Must not be the current or last password, must have 8 characters, contain at least 1 number, 1 capital letter, 1 lower-case letter, & cannot contain 4 letters or more of any portion of your email address or your name.